Dominion Core Values
Dominion core values are simple and clearly defined. Living by them takes commitment and determination and is demonstrated in our daily client and employee relationships.
Fairness and Integrity- Do what is right, not just what is expected, legal or contractual
- Be ethically unyielding and honest and inspire trust by saying what we mean, matching our behaviors to our words
- Take responsibility for our actions - our promise is our most vital product – our word is our bond
Mutual Respect
- Build open and honest relationships
- Maintain a healthy life and work balance with a flexible approach
- Celebrate and reward the unique background, viewpoint, skills and talents of each individual
Excellence
- Expect excellence from ourselves and our employees
- Remain flexible and learn from our mistakes - accept responsibility for our actions
- Show pride, enthusiasm and dedication in everything that we do
- Strive to enhance our reputation as a company that customers can rely on with service so superior in its responsiveness, that Dominion will always be recognized as an outstanding partner
- Encourage measured risk taking - thinking out of the box
- Promote creativity and ingenuity, constantly seek innovation
- On any given day any individual can have the best idea – this is not the exclusive realm of management
- Embrace course corrections that demonstrate flexibility and courage, and that highlight our ability to realign ourselves with a world in motion
- We are a community and treat one another with respect and communicate openly
- We foster collaboration while maintaining individual accountability
- We appreciate the value of multiple perspectives and diverse expertise
- We respect our customers above all else and never forget that they come to us by choice
- Relationships are the foundation of our business and what leads us to success.
- Listen to our customers and exceed their expectations
- Respond to customer concerns with prompt urgency and dedication
- We understand the need for and respect the inherent confidentiality and privacy necessary to protect our team members, colleagues and clients
- We protect our systems and our communications to ensure confidentiality